We are still looking for top talent and would be delighted if you joined our team! More details: UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work, with over 35,000 employees worldwide and presence in more than 35 countries. We are leaders in digital technology services, providing large-scale technological solutions to major companies.
What we look for
We are seeking a Senior Mulesoft Platform Support Engineer to lead operational support and maintenance of the Mulesoft Anypoint Platform. This role involves ensuring high availability, performance, and reliability of integration services across the organization. A high level of English is required.
Key Responsibilities
1. Oversee deployment and management of APIs and integrations on CloudHub and hybrid environments.
2. Implement and manage monitoring solutions to proactively identify and resolve issues.
3. Lead incident response efforts and perform root cause analysis for platform-related problems.
4. Collaborate with development and infrastructure teams to optimize platform performance.
5. Maintain and update operational documentation and standard operating procedures.
6. Mentor junior team members and provide technical guidance.
Mandatory Requirements
* Bachelor's degree in Computer Science, Information Technology, or related field.
* 5+ years of experience in IT operations or platform support roles.
* In-depth knowledge of Mulesoft Anypoint Platform components.
* Experience with monitoring and logging tools such as Splunk or ELK Stack.
* Strong understanding of cloud infrastructure and networking concepts.
* Excellent problem-solving and communication skills.
* English proficiency at least C1 level.
What we offer
* 23 days of annual leave plus discretionary days on December 24th and 31st.
* Numerous benefits including healthcare, internet connectivity, life and accident insurance.
* Flexible remuneration program covering meals, childcare, transport, online English lessons, and healthcare.
* Access to training platforms, professional stability, and career development plans.
* Referral bonuses for recommending professionals.
* Option to choose between 12 or 14 payments per year.
* Work-life balance measures such as flexibility, WFH policies, and summer hours.
* Discounts through UST Club Platform and gym access.
If interested, apply to learn more. UST is committed to equal opportunity employment and does not discriminate based on race, gender, disability, age, religion, sexual orientation, or nationality. We are especially interested in hiring people with disabilities and holding a disability certificate.
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