As people increasingly move across channels and platforms, Kantar Media's data and audience measurement, targeting, analytics, and advertising intelligence services unlock insights to inform powerful decision-making.
Working with panel and first-party data in over 80 countries, we have the world's fastest growing cross-media measurement footprint, underpinned by versatility, scale, technology, and expertise, to drive long-term business growth for our clients and partners.
Job Title :
Technical Project Manager – Audience Global Support (AGS)
Location :
London, Madrid, or Barcelona
Full-time / Permanent / Hybrid working
Role Description
We are looking for a Technical Project Manager to be based in London, Madrid, or Barcelona.
Are you a Technical Project Manager seeking an exciting opportunity in an international, fast-growing, leading media company? Do you have project management and technology support experience, with a strong customer service orientation and the ability to implement technology solutions within project timelines and to client satisfaction?
This role involves supporting the implementation of technology solutions for a new audience measurement service in a leading market. You will own and implement the Audience Global Support (AGS) infrastructure, systems, and applications in the Azure cloud environment that will operate the client measurement solution.
Key Responsibilities
* Own the end-to-end technical implementation of AGS, ensuring systems, applications, training, and documentation meet Sweden solution requirements.
* Coordinate with the overall project PM on governance, manage escalation processes, and ensure change management procedures are followed.
* Validate and oversee the delivery of AGS, defining scope and support for market and technology needs.
* Set delivery checkpoints, manage milestones, and report progress to stakeholders and the cloud migration owner.
* Manage handover to Level 1 local operations and DevOps teams, including training and documentation, aligned with Sweden's requirements.
* Develop and implement support workflows with L1/L2/L3 teams, including ticketing, process management, and escalation procedures.
* Test and configure deployed systems, review and approve deliveries, and ensure proper configuration and user interface setup.
* Review key documents such as the cloud service profile and solution details to ensure comprehensive delivery.
* Ensure successful implementation of key processes like the meters Friends & Family and self-installation.
* Collaborate with SMEs to confirm configurations and validate user interfaces.
Required Skills
* Excellent communication and interpersonal skills, with the ability to explain complex technical information clearly.
At Kantar, we reward our people based on clear principles, supporting a pay-for-performance culture. We foster diversity and inclusion, ensuring equal opportunity and a supportive environment where everyone can thrive.
We are committed to privacy and legal standards. By applying, you consent to the processing of your personal data as described in our privacy policy.
#J-18808-Ljbffr