Join to apply for the Restaurant Manager - SO/ Sotogrande role at Accor
Company: SO/ Sotogrande - a resort on the Andalusian coast offering fashion, design, gastronomy and golf. It features 152 rooms and 36 suites, multiple pools, spa and fitness facilities, and several Restaurants & Bars.
Overview
Role: Restaurant Manager responsible for operations, customer service, administration and people management within the F&B division at SO/ Sotogrande.
Responsibilities
* OPERATIVE: Ensure all aspects of the point of sale are managed efficiently;
monitor service and F&Blevels;
work with the Head Chefto take corrective action;
conduct inspections;
ensure fresh ingredients are used;
test and assess qualityof food and beverages;
assist the Executive Chef with suggestions and ideas;
ensure compliance with service standards at openings, development and closings;
handle checkout closures of assigned outlets;
manage ordering and care of merchandise and supplies;
place orders for service materials as required.
* CUSTOMER SERVICE: Build strong customer relationships;
address complaints and inquiries;
monitor that customers receive the best possible service;
be present at the pointof sale during peak periods;
promote sales;
solicit feedback from guests.
* MARKETING: Support the Director of F&B in developing the annual marketing plan;
monitor activities and trends of competing venues;
ensure service and kitchen management align with market needs.
* ADMINISTRATION: Assist in developing and maintaining an Operations Manual;
support annual F&B Business Plan;
assist with budgeting and cost control in collaboration with the Director/Assistant Director of F&B.
* PERSONNEL MANAGEMENT: Recruit, develop and manage F&B staff;
supervise performance and policy compliance;
delegate tasks;
train and develop team;
ensure training alignment with company philosophy;
manage staff planning and appearance/hygiene;
monitor morale and performance;
conduct annual appraisals;
ensure service standards and safety requirements are met.
Qualifications
* Studies in hotel management are an asset.
* Polite and respectful with internal and external customers.
* Attention to detail, speed and accuracy;
organized and disciplined;
team player;
able to work under pressure;
patient with high integrity.
* Fluency in Spanish and English;
knowledge of other languages appreciated.
* Demonstrable sector experience;
luxury experience is anasset.
* At least 1 year of experience in the Restaurant Manager role or 2 years as Assistant Restaurant Manager;
leadership skills.
Benefits/Incentives
* Attractive incentive scheme
* Discounts on hotel services and Accor group hotels
Seniorities and Employment
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
* Industry: Hospitality
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