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Job Reference:
444312026443520409632460
Job Views:
2
Posted:
23.07.2025
Expiry Date:
06.09.2025
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Job Description:
Isotrol is a worldwide market leader in Energy Market Trading Software Solutions and Renewable Power Plant Control Solutions. We help companies in the renewable energy sector transform efficient renewable power plant control solutions ideas into software solutions realities. We have been powering the largest energy companies for over three decades, managing more than 100+ GWTs across the globe. The most exciting part is that this is only the beginning.
At Isotrol, we are creating SaaS solutions with cutting-edge technology to serve our largest clients and all companies in the sector. Our work is deeply connected to creating a more sustainable world, and our team members are our most valuable asset. We are a team of over 350 people across 5 countries (Spain, USA, Mexico, Brazil, and Chile), delivering expert knowledge, passion, and commitment to support our clients in achieving a more sustainable world.
The Position:
We are seeking a Customer Success Specialist to join our Trading team.
Your key responsibilities include:
* Providing feedback from customer requests to Product teams.
* Guiding customers from purchase through onboarding, ensuring they derive maximum value from Isotrol products.
* Building and maintaining strong customer relationships, understanding their goals, and aligning them with Isotrol solutions.
* Following up on accounts, acting as an expert advisor to maximize adoption and retention.
* Collecting and passing on user feedback for product development.
* Identifying new opportunities for product extension in collaboration with sales teams.
* Analyzing product usage to identify actions, success stories, and conveying customer satisfaction and risks internally.
* Having extensive knowledge of participation in Iberian wholesale electricity markets.
Your skills and experience:
* Good communication skills in English and/or other languages (High level of English - B2).
* Work experience in electrical trading teams.
What we offer:
* Flexible working hours at the start and end of the day.
* Remote working options.
* Holidays: 22 working days + 24th and 31st December (if during the workweek).
* Summer hours: 8.00 to 15.00 from July 1 to August 31.
We are committed to diversity and encourage applications from underrepresented groups. We support equality of opportunity and welcome all applicants, including those with disabilities or medical conditions needing accommodations during recruitment.
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