As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
What's the job?
After a big meeting far away from home, or a long wait for a delayed flight, is there anyone more welcoming than a smiling Bartender? As the friendly face of our hotel bars, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guest wants or serving them delicious snacks, you'll be devoted to creating and relaxing memorable experiences. Besides you will adhere to local regulations concerning health, safety, as well as brand standards and local policies and procedures.
Your Day-to-Day
* Create a warm welcome for everyone and set the tone for each guest's experience. Ensure an outstanding tailor-made service.
* Maintain high levels of knowledge about the products and services offered in our F&B outlets, especially our bars.
* Prepare and serve amazing drinks to high standards. The use of recipes and pouring standards will ensure consistency.
* Highlight promotions and special events held in the hotel to guests.
* Set up your bar – stock up on all the supplies you will need, manage your inventory and ensure all your equipment works.
* Make sure all food and beverage facilities including front/back of house bar spaces are clean and properly stocked to anticipate business volume.
* Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease;
notify management of incidents involving excessive alcohol consumption or impaired condition of customers;
check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
* Make sure food and drinks are secure and stored safely following HACCP protocol- always keep stock replenished to minimise waste.
* Promote teamwork and quality service through daily communication and coordination with other departments.
What We Need From You
* Higher education qualification / equivalent in Hotel Management, Culinary Arts, or Related Field.
* 1+ years' related experience.
* 5-star luxury experience is a must.
* Fluent in English and Spanish – any other languages would be great.
* Oracle MICROS knowledge will be highly valuable.
* Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays.
* Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
What to Expect From Us
* Competitive salary and benefits.
* Discounted international room rates for you and your family.
* Employee recognition programs and career development opportunities.
* Access to IHG's global learning platform and training programs.
* Complimentary meals while on duty.
* Uniform and laundry service.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good — making our guests and colleagues feel welcome, cared for, recognized, and respected wherever they are in the world.
Don't quite meet every single requirement but still believe you'd be a great fit? We'll never know unless you hit the "Apply" button. Start your journey with us today.