At Tenth Revolution Group we are currently partnering with a leading end client specializing in IT solutions. This is a well-established Spanish company with extensive experience in its sector, which in recent years has developed a B2B SaaS technological solution.
They continue to expand their different teams and are currently looking for an IT Project Manager to carry out the following responsibilities:
Implementation Project Management
- Lead the E2E planning and execution of implementation projects, from initiation to completion.
- Engage with key client stakeholders to:
- Design and optimize operational workflows.
- Identify inefficiencies and recommend improvements.
- Proactively manage project risks, including dependencies, uncertainties, and potential blockers.
- Track and ensure project profitability.
- Oversee timelines and ensure delivery quality standards are consistently met.
- Internal delivery teams, ensuring alignment and full project visibility.
- Coordinate cross-functional collaboration, involving different teams.
Service Management
- Take ownership of service delivery once the client enters the operational phase.
- Maintain regular communication with clients to:
- Provide support and guidance.
- Identify potential upsell or improvement opportunities.
- Drive enhancements and optimization initiatives.
- Ensure all service-related activities and insights are well documented.
- Support the evolution of service processes, tools, and KPIs, including profitability tracking.
Overall Project Monitoring:
- Maintain full visibility and control over tasks across all involved teams.
Requirements:
- At least 1/2 years working in a similar role
- Good english level is a must (B2+/C1)
- Technology background or interest.
Conditions:
- Long-term role
- Hybrid model: 1 day of remote work per week, with flexibility
- Madrid based (Nuevos Ministerios area)
If you want to know more details, apply!