About the Role Join a dynamic team responsible for architecting, designing, and implementing enterprise-scale ServiceNow solutions. You will provide technical leadership, guide integrations, and deliver elegant designs that optimize processes and elevate stakeholder experiences.
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Key Responsibilities
- Lead the design of ServiceNow process flows, integrations, and applications with advanced platform expertise.
- Provide technical leadership, mentor junior staff, and collaborate on creative, simple solutions.
- Present technical architectures to project teams and stakeholders; facilitate workshops and client consultations.
- Assist in technical story writing, QA reviews, and full project lifecycle from requirements to documentation.
- Support pre-sales (scoping, estimates, SOWs), thought leadership (blogs, webinars), and enterprise implementations.
- Establish architectural standards, best practices, and innovative ideas aligned with industry processes like ITIL.
Required Qualifications
- Minimum 6 years of hands-on ServiceNow experience.
- CSA (Certified System Administrator) certification (mandatory).
- 3+ CIS certifications + CAD (desired); CTA certification (desired).
- Proven expertise in ServiceNow platform, ITSM/ITOM/CMDB, integrations (REST/SOAP), and process automation.
Essential Soft Skills Exceptional communication and facilitation for client interactions and team leadership.
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Thought leadership to innovate and influence strategic directions.
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What We Offer
- Opportunity to work with cutting-edge ServiceNow implementations in a collaborative, innovative environment.
- Competitive compensation, professional growth, and exposure to high-impact projects.
- Remote/hybrid flexibility within Spain (or EU mobility).