MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico ́s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million overnights per year in over 12,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. We provide reliable and high service levels, customized solutions, advanced technological integrations, individual attention to each customer, best quality‐price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities work with central experts for operational, commercial and technological support to deliver superior value to all MTS Globe clients.
Job DescriptionOur team is growing and we are looking for enthusiastic individuals to work as Transfer Assistants at a receptive agency in Tenerife South Airport. As a transfer assistant, you are the first person the client will meet and you should ensure everything is ready for them upon arrival. You will welcome them, provide the necessary details and walk with them to their transfer. Any queries they may have should be resolved, helping them make the most of their holidays.
Responsibilities
Welcome customers at the airport upon arrival.
Coordinate and assist transport from the airport to the hotel.
Provide customers with all the information they may need.
Report any changes or inconsistencies found to our main office.
Requirements
Advanced level of English and German is a must (other languages are valued).
Experience in a similar position is valued.
Customer service oriented.
Good communication skills.
Flexible working schedule;
some flights land at night.
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