Join Patrique Mercier Recruitment JP as a Spanish Speaking Customer Consultant for the Automotive Industry, located in the vibrant city of Athens! This is an incredible opportunity for individuals who are passionate about cars and dedicated to providing top‑note customer service in a fast‑paced environment. As a Customer Consultant, you will engage with Spanish‑speaking clients, assisting them with their inquiries, offering solutions, and ensuring they have a positive experience with our automotive products and services.
If you have a love for the automotive sector and enjoy helping others, this position is perfect for you! You’ll be part of a supportive team in a beautiful city known for its rich history and culture.
Responsibilities
- Assist Spanish‑speaking customers with inquiries related to automotive products and services via phone, email, and chat.
- Provide accurate information and troubleshoot customer issues efficiently.
- Maintain detailed records of customer interactions and follow up as necessary.
- Work closely with the automotive team to stay informed about the latest products and services.
- Participate in team meetings and contribute to improving service quality.
- Gather customer feedback and suggest improvements to enhance the customer experience.
- Engage in ongoing training to develop your knowledge of the automotive industry.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Strong communication and interpersonal skills with a focus on customer care.
- A genuine interest in the automotive industry and its products.
- Previous customer service experience is a significant advantage.
- Ampability to work collaboratively in a team‑oriented environment.
- Strong problem‑solving skills to address customer inquiries effectively.
- A desire to learn and grow within the automotive sector.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program : Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work‑Certified Company.
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