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Business analyst

Santa Cruz de Tenerife
Jobgoal, Capitole
Business analyst
Publicada el 20 abril
Descripción

Capitole Consulting keeps growing – and we want to do it with you!

Are you an experienced

Business Analyst

with a strong background in

application support, change management and digital platforms

?

Looking for a role where you can work on

global Marketing IT systems (OneMRM & Symphony)

, manage end-to-end demand processes, and collaborate with international teams? If your answer is yes, this could be your next challenge.

Why join Capitole? People come first: we believe in a human-centered model where your well-being and development are at the core. Impactful international projects within complex enterprise environments. Work with leading global platforms in

Marketing Resource Management (MRM) and Digital Asset Management (DAM)

. Stable environment with a strong culture of collaboration and low turnover. Real ownership of processes, documentation, and product lifecycle activities.

What we offer €1,200 annual training budget (certifications, courses, books, events…) ⏰ Flexible working hours 100% remote role (based in Spain, Madrid reference) Private health insurance fully covered by Capitole Flexible compensation (meal vouchers, transport, childcare) Gym membership (WellHub / Gymforless) Continuous feedback through monthly check-ins Regular team-building events Internal tech & product communities A collaborative and international team environment

The opportunity We are looking for a

Business Analyst

to support global Marketing IT applications such as

OneMRM and Symphony

. You will act as a key point of contact for demand intake, incident coordination, backlog management, and continuous improvement across a complex digital ecosystem.

✅

Key Requirements • +5 years of experience as Business Analyst, Demand Manager, or Product Owner in IT environments • Strong experience in

application support, incident management, and change management • Hands-on experience with

ServiceNow, Jira, and Confluence • Ability to manage structured workflows, backlog prioritization, and documentation • Experience working in complex, matrix, international organizations • Solid understanding of software lifecycle and IT operations • Experience handling L1/L2 incidents or support processes • Strong communication and stakeholder management skills • English B2+/C1 (mandatory)

Nice to have • Experience with marketing IT platforms or DAM/MRM systems • Knowledge of

OneMRM, Symphony, or similar enterprise marketing tools • German C1 (nice to have) • Experience with tools such as Marmind / Flow UI or similar • Exposure to automotive or large enterprise ecosystems • Basic understanding of rollout and adoption frameworks

At Capitole, we believe talent thrives in the right environment. If this sounds like you, we’d love to meet you!

The employee will adhere to information security policies: Will have access to confidential information related to Capitole and the project they are working on. Must comply with internal security policies and sign an NDA.

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