Join to apply for the Global Total Rewards Analyst role at UserTesting
Join to apply for the Global Total Rewards Analyst role at UserTesting
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We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
We’re looking for a proactive and detail-focused Global Total Rewards Analyst to join our international People Team. You’ll play a key role in delivering and evolving our benefits programs in the UK and Spain, while also contributing to global Total Rewards initiatives, including compensation and project work.
This is a unique opportunity to grow your experience across the full spectrum of Total Rewards and be part of strategic projects that shape the employee experience globally.
The Team
You’ll be part of our globally distributed Total Rewards team, working closely with our People Partners, Talent Operations, and business leaders. The team is collaborative, data-driven, and committed to delivering exceptional support and scalable programs. While this role is based in the UK or Spain, you’ll engage with stakeholders across Europe and the US.
What We’re Looking For
* Deep understanding of benefits administration in the UK and Spain, with knowledge of EMEA regulations and practices
* Confident managing vendor relationships, SLAs, renewals, and invoice reconciliation
* Strong stakeholder and employee support experience—people come to you for clear answers
* Comfortable working with HR systems (Workday is a plus) and maintaining data accuracy
* Analytical mindset and able to support compensation cycles and benchmarking processes
* Collaborative team player with a can-do attitude and growth mindset
* Comfortable juggling operational tasks and strategic projects
* Excellent communication skills—transparent, honest, and supportive
* Fluency in English; Spanish or another European language is a bonus
* Experience in a matrixed or global organization preferred
Don’t meet every single requirement but excited about the role?
We encourage you to apply! Research shows that some groups are less likely to apply unless they meet 100% of the criteria, but you might be the right person for this or another role. We value diverse perspectives and are committed to building a team that reflects a variety of backgrounds, experiences, and skills.
Application Process
* Meet with a Recruiter
* Meet the Hiring Manager
* Participate in a Skill Interview and Stakeholder Interview
* Offer Stage
Accommodations
At UserTesting, we’re committed to providing inclusive and accessible experiences for all candidates. If you need accommodations or have specific requests on how we can tailor our interview process to better suit your needs, please contact us at :. If you need to speak to someone, just ask—we’re here to help.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. Seniority level
* Seniority level Entry level
Employment type
* Employment type Full-time
Job function
* Job function Human Resources
* Industries Software Development
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