Ad Success Representative - ItalianMalaga, Spain
Role Overview:
We are seeking an Ad Success Representative to support an esteemed client in the digital advertising space. This role is a hybrid of strategic account management and operational excellence. You will be the primary link between client partners and Ad Operations—managing workflows, delivering insights, and driving campaign success.
This is a high-impact, fast-moving role—ideal for someone who excels at switching between hands-on tasks and big-picture thinking
Key Responsibilities:
Client Engagement & Strategic PartnershipManage 3–4 client partners, including subsidiaries under large holding companies.Lead structured weekly check-ins, provide proactive recommendations, and build trust-based relationships.Support account retention and growth by identifying revenue opportunities and upsell strategies.
Campaign Management & Operational Support:
Act as liaison between client teams and Ad Operations;
manage ticket submissions and QA deliverables.Use tools like Slack, Salesforce, and trackers to ensure a smooth workflow and issue resolution.Oversee Direct IO, Programmatic, and Self-Serve (Ads Manager) campaign processes.
Skills & Experience:
3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing roleProficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk, Outreach.Io)Strong problem-solving and communication skillsAbility to manage complex workflows and shifting prioritiesExperience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plusAnalytical mindset with a drive to turn data into actionable insightsProficient in English, Spanish and, Italian
Apply Now:
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