Company Description With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects.
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We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.
Role Description We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.
This is a dynamic role combining office administration, financial coordination, supplier management, and customer service.
You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.
Key Responsibilities • Prepare and send client invoices • Process and organize supplier invoices • Schedule and monitor supplier payments • Maintain records of receipts, expenses, and important documentation • Track payment deadlines and key administrative dates • Prepare and organize quarterly documentation for our external accounting firm • Maintain accurate filing systems and project records • Coordinate customer service requests and after-sales support • Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients • Arrange service appointments and follow up on warranty claims • Resolve minor customer issues and ensure a positive customer experience • Communicate with suppliers, installers, and external partners • Support project coordination and general office administration Qualifications • Professional fluency in German and Spanish (spoken and written) – required • Strong organizational and administrative skills • Experience in office administration, customer service, operations, or bookkeeping support • Excellent communication and interpersonal skills • Ability to manage multiple tasks and priorities independently • Proficiency in xpzdshu Microsoft Office and digital administration tools • Customer-focused, proactive, and solution-oriented mindset • English language skills are a plus What We Offer • Full-time position based in Palma de Mallorca • Friendly and international working environment • Opportunity to work on high-end kitchen and interior design projects • Long-term growth opportunities within the company • Competitive salary based on experience If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you.
Please apply with your CV and a short introduction about yourself.
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