Service Administrative (Spain & Portugal)
We are looking for a proactive and service-oriented Service Administrative / Back Office Professional to join our Service team, supporting operations across Spain and Portugal. This role combines administrative excellence, customer focus, and cross-functional collaboration with Service, Sales, and Field teams.
Service & Logistics Support
- Provide daily administrative support to Service and Sales teams.
- Coordinate and manage all logistics arrangements, including hotel bookings, flights, rental cars, and related travel services.
QHSE (Quality, Health, Safety & Environment) Administration
- Support and manage QHSE-related documentation associated with Service activities.
- Work closely with the Field Service Manager and the local QHSE team to ensure proper coordination.
- Manage required documentation and signatures in accordance with customer QHSE systems and internal procedures.
- Ensure compliance with applicable local QHSE regulations, standards, and company policies.
- Act as a backup for the Sales Administration team when required.
- Provide administrative support to Sales operations, including:
- Preparing quotations and sales orders.
- Issuing, monitoring, and following up on invoices related to Sales projects.
- Maintaining and updating customer records within the CRM system.
- Ensuring timely and accurate updates of Sales activities in the CRM.
- FP2 Administrative qualification or equivalent.
- Experience working in SAP and CRM environments.
- Strong customer orientation, with the ability to empathize and build trust.
- Able to work autonomously with limited supervision, showing initiative and strong time-management skills.
- Excellent customer-facing and interpersonal skills.
- Fluent English, both spoken and written, with the ability to hold professional conversations.
- Expert user of Microsoft Office tools (Outlook, Excel, Word, etc.).
What We Value
- A structured, detail-oriented mindset.
- A proactive and hands-on approach.
- Strong collaboration skills in multicultural and cross-functional teams.
- A genuine commitment to service excellence.
We offer:
- Attractive compensation package
- Private health insurance plan
- Employee Assistance Program
- Adaptable working hours and a hybrid working model (up to two days per week remote).
- 23 days of vacation per year.
- Great work environment as part of a collaborative team
- Continuous internal training and career development opportunities, both nationally and internationally.
- The opportunity to join a company recognized as a Top Employer 2026.
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