ABOUT THE POSITION
With over 430 retail stores worldwide our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of Connecting Active People with Their Passions.
As a Retail Associate you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies values to enhance customer service and teamwork.
HOW YOU'LL MAKE A DIFFERENCE
* Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g. demonstrate and explain merchandise, make suggestions on suitable options for consumers).
* Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor stock room or other inventory locations.
* Perform all required cash register transactions (e.g. sales returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
* Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.
YOU HAVE
* No specific education required (High School Diploma or GED preferred).
* 2 or fewer years of experience in a position or specialization.
* Skill operating inventory and point‑of‑sale (POS) systems and various other retail software tools.
* 16 years of age or older.
JOB CONDITIONS
Frequently in an active environment (requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). May frequently use specialized equipment; may have exposure to dust and noise.
Occasionally requires the ability to work in a place.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule which may change seasonally and in response to location‑specific business trends or forecasts. All local, state and federal laws are adhered to when evaluating your availability.
KEY SKILLS
* Sales Experience
* Customer Service
* Communication skills
* Basic Math
* Cashiering
* Computer Skills
* Math
* Retail Sales
* Product Demos
* Merchandising
* Cash Handling
* Stocking
EMPLOYMENT TYPE
Part‑Time
EXPERIENCE
Years
VACANCY
1
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