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Chief executive officer

Tías
CASAS HEDDY SA
Publicada el 17 octubre
Descripción

Direct message the job poster from CASAS HEDDY SA

We are seeking an experienced, visionary, and health oriented Chief Executive Officer (CEO) to lead Casas Heddy Lanzarote into the future.

As CEO, you will be responsible for delivering on our brand promise: helping people take charge of their health.

The position requires strong leadership, operational experience and product development skills. It requires a strong background in health, recovery and rehabilitation—either from a professional/clinical perspective or through operational leadership in the health, or rehabilitation industries.

The CEO will act as the strategic link between the Board of Directors and the operations team, ensuring the delivery of an exceptional customer experience while driving growth, innovation, and international reputation. The CEO will be supported by a Hotel Manager, who will oversee day-to-day hotel operational departments (food and beverage, reception, housekeeping and maintenance)

Key Responsibilities
* Strategic Leadership
* Develop and execute the long-term vision and strategy for the resort in alignment with Board objectives.
* Position the resort as a leading international destination for recovery and rehabilitation.
* Customer Experience & Product Development
* Oversee and refine the full customer journey, ensuring a seamless and
* Continuously review and develop the health, training and rehabilitation programs in collaboration with health professionals.
* Serve as a visible and approachable leader, engaging directly with guests to understand their needs and enhance services throughout the resort
* Market Positioning
* Build strong relationships with strategic health authorities, communities, and partners to strengthen the resort’s brand.
* Expand international reach and appeal through multilingual engagement and culturally sensitive leadership.
* Business Performance
* Drive growth in occupancy, new market position, program participation, and customer loyalty.
* Conduct market research to guide operational strategy towards the
* Ensure financial sustainability and operational efficiency without
* Provide leadership, training, direction, and support to hotel employees.
* Manage budgets and financial performance;
analyze and interpret
* Present key financial data at board meetings.
* Conduct employment meetings and implement Objective Key Results (OKRs).
Candidate Profile
* Proven senior leadership experience (min 5 years) in health, rehabilitation, wellness, hospitality, or a related industry.
* Demonstrated expertise in either health/training/rehabilitation program development or operational management of health-related services.
* Strong cultural knowledge of work ethic in Spain and the Canary Islands, with the ability to operate effectively within local contexts.
* Fluent in English (spoken and written).
* Fluent or good working knowledge of Spanish.
* German or additional languages are highly valued.
* Excellent interpersonal and communication skills, with a natural ability to engage clients, staff, and stakeholders.
* Strategic thinker with entrepreneurial drive and a passion for innovation in the health, rehabilitation and wellness sector.
Measurable Goals
* High employee satisfaction.
* High customer satisfaction.
* High participation rates in Heddy Lifecenter programs.
* High occupancy rates year-round.
* Achieving revenue, cost, and EBITDA targets.
What We Offer
* A unique opportunity to lead an innovative, high-profile, international health resort in a world-class destination.
* The chance to shape the future of recovery and rehabilitation tourism.
Seniority level
* Executive
Employment type
* Full-time
* Hospitality

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