Technical Content Analyst Role at EY
We're seeking a skilled Tax or Law professional to join our content team within the Centre of Excellence (CoE) for Software-as-a-Service (SaaS) solutions.
About the Opportunity
In response to the rapid development of tax technology solutions, particularly SaaS solutions, we've established a new CoE to support these solutions throughout their lifecycle.
Objectives of the SaaS CoE
* Operational management of Tax and Law SaaS solutions
* Sales enablement and support to drive market success of these solutions
The SaaS CoE currently supports various Tax and Law solutions, with plans for expansion. This role offers an exciting opportunity to contribute to its success, ensuring smooth operation of supported solutions.
Your Key Responsibilities
* Assess how changes in legislation impact content configurations, working closely with the global Content Lead
* Create process documentation for content updates
* Support resolution of content-related tickets and incidents
* Collaborate with local tax and law specialists to keep content compliant and up-to-date, including obtaining necessary approvals
* Develop knowledge tools for internal and external use
Skills and Attributes for Success
* Excellent communication skills
* Experience in monitoring or maintaining global tax/law updates
* Interest or background in SaaS solutions
* Strong analytical skills with ability to resolve issues independently
* Effective communication with technical and non-technical audiences
* Stakeholder collaboration experience across disciplines and jurisdictions
What We Look For
* Relevant professional qualifications
* 2+ years of Tax or Law experience
What We Offer You
* FUTURE-FOCUSED SKILL DEVELOPMENT
* FLEXIBLE ENVIRONMENT
* DIVERSE AND INCLUSIVE CULTURE