We are looking for a** IT UX Consultant**,** who will offer services to one of our clients, a multinational pharmaceutical company.
**TASKS & RESPONSIBILITIES**:
- User experience research - using a wide range of UX research methodologies, conduct regular qualitative and quantitative research to identify gaps in global IT processes and systems that may cause frustration to end users. Analyse IT systems and processes to gather supporting evidence.
- Information management - drive the optimization of internal processes and the visual uniformization of IT websites, with the aim of simplifying and disseminating information governance to the rest of the organization.
- Communications & Marketing - content writing and delivery of communications and web content.
**SKILLS & EXPERIENCE**:
**Educational Background**
- At least Bachelor´s degree in UX Design, Human Computer Interaction, Human Factors, Psychology, Social Sciences, Advertising & Marketing, Electronic and digital media communication, public relations or equivalent
- UX Certification (UX research and discovery methodologies, usability, customer journey mapping, process design, service blueprinting, user cantered design, lean and agile in UX, measuring return of investment).
**Professional experience**:
- Ability to create strong relations with work colleagues, both within the intermediate team, and in the wider IT organization and the Business to reach the aforementioned improvements.
- Written and Spoken communication skills in English. Other EU languages woud be a benefit (Spanish, French, German)
- Experienced in change management, communication strategy and ServiceNow (Adobe Campaign Standard, Web analytic tools like Clarity and Jira is a plus)
- Experienced in working in agile multicultural teams in an international company, and able to succeed in an ambiguous environment with frequently changing priorities
- Creative thinker who loves and solves challenges and is passionate about working with users and business stakeholder.
**SCHEDULE**:
- 08/09h-17/18h from Monday to Friday (versátil)
- 4 days by remote | 1 day on-site
**CONDITIONS**:
- Salary package based on your profile.
- Permanent Contract.
- Ticket restaurant included in-office hours
- Flexible Retribution Program (medical insurance, public transport ticket and childcare check)
- Discounts on gym network(Andjoy)
- Learning & Development.
- Our goal is that you are well in every way!_