PbJob Description – Technical Business Analyst (Payments) /b /ppbLocation: /b Remote (100% teletrabajo) with b1 monthly visit /b to Madrid office /ppbStart date: /b ASAP /ppbContract type: /b Permanent or Contractor /ppbLanguages: /b Spanish (fluent), English (nice to have) /ppbAbout the Role /b /ppbr/ppAt Coforge, we are looking for a bTechnical Business Analyst /b to support several squads (3–4 teams) within the bPayments domain /b. /ppThis role acts as a bridge between Product, Technical Leads, and Development teams, ensuring smooth day‑to‑day operations, well‑defined requirements, and efficient coordination across teams. /ppThe ideal candidate has strong analytical skills, understands technical concepts in payment platforms and integrations, and is comfortable managing team workload, priorities, and coordination topics (including vacations and dependencies). /ppbr/ppbKey Responsibilities /b /ppb1. Team Operational Coordination /b /pulliManage day‑to‑day interaction with 3–4 payment teams. /liliCoordinate bteam workload, priorities, and daily activities /b. /liliOversee bvacation planning /b, ensuring each tech stack always has at least one active resource. /liliSupport team leads in bresource planning /b and internal coordination. /liliEnsure initiatives are tracked, updated, and progressing according to plan. /li /ulpb2. Requirements Analysis Delivery Support /b /pulliWork closely with Tech Leads and POs to banalyze, clarify, and refine requirements /b before development. /liliTranslate business needs into bclear, structured requirements /b for the engineering teams. /liliReview functional documentation and ensure it is correctly interpreted. /liliManage and communicate team dependencies with other internal squads. /li /ulpb3. Payments Domain Expertise /b /pulliAnalyze integrations with bthird‑party payment providers /b. /liliUnderstand and document processes related to: /liliPayment methods /liliCredit card transactions /liliPCI considerations /liliPayment flows end‑to‑end /liliProvide support to troubleshoot issues related to payment configurations. /li /ulpb4. Technical Analysis /b /pulliUse bDynatrace /b for monitoring, log consultation, incident analysis, and performance insights. /lili(Dashboard creation not required but appreciated.) /liliPerform SQL queries (Oracle + Developer) to analyze bpayment configuration tables /b. /li /ulpb5. Cross‑Team Engagement Stakeholder Collaboration /b /pulliCollaborate with related teams to resolve dependencies and support shared tasks. /liliAct as a liaison between Product Owners, Tech Leads, Development teams, and external stakeholders. /liliEnsure alignment on priorities and delivery timelines. /li /ulpbr/ppbRequired Skills Experience /b /ppbMust‑Have /b /pulliExperience as a bBusiness Analyst, Technical BA, or Product Owner /b in a technical environment. /liliStrong understanding of bsoftware development concepts /b, APIs, and integrations. /liliExperience coordinating small teams or acting as a point of contact for technical squads. /liliAbility to read and interpret btechnical and functional documentation /b. /liliAnalytical mindset with hands-on experience using: /lilibDynatrace (queries, logs, incident analysis) /b /lilibSQL (Oracle) /b /liliAbility to work autonomously and manage multiple simultaneous initiatives. /liliExperience in Agile teams (Scrum/Kanban). /li /ulpbr/ppbNice-to-Have /b /pulliPrevious experience in bPayments /b, FinTech, gateways, PSPs, or PCI-related environments. /liliKnowledge of credit card processing flows. /liliEnglish (intermediate). /li /ulpbr/ppbSoft Skills /b /pulliStrong communication and coordination skills. /liliProactive and self‑managed. /liliAbility to simplify complex technical concepts. /liliStakeholder management and expectation alignment. /liliTeam-first mindset. /li /ul