Overview
Partner Support Representative (English-speaking) – Hybrid – High Tech Industry HC05
We’re a global technology and services leader that powers the brands of the future and helps well-known brands improve their businesses with technology and solutions in over 70 countries. In Barcelona (hybrid), you will be part of a team powering the brands of the future in the Tech industry.
What you will do in this role
* Provide Basic SEO optimization recommendations, keyword gap analysis, and partner onsite search recommendations
* Content auditing — 1st pass review of online audit results; perform quality checks and provide feedback to the audit agency as required
* Highlight key gaps on partner sites and share partner-level optimization reports
* Share best practices and provide training to partners
* Participate in the syndication partner onboarding process
* Identify bugs, content gaps, delivery delays, and provide feedback to internal teams
* Monitor use of etail toolkit execution and drive timely NPI execution
* First-line support for content queries
* Local language translation checks on content and keyword optimization
* Track improvements and optimizations; provide ROI estimations
* Ratings & Reviews landscape mapping and best-practice sharing
Partner KPI dashboard review
* KPI analysis and optimization recommendations
* Follow up on KPI reporting from partners regarding digital marketing execution
* Track overall digital business plan execution as requested
Your Qualifications
We embrace game-changers with diverse backgrounds who are curious and willing to learn. Your talent to help others and exceed expectations for customers will fit right in.
* Proficient or bilingual in English
* Good knowledge of IT and preferably storage environments
* University degree in marketing, ecommerce, or business administration preferred; other degrees considered
* Minimum one year of related online sales and/or digital content management experience
* Excellent negotiation, management, and strong communication skills (verbal & written); good presentation skills
* Good computing literacy (Windows, Office, etc.)
* Drive to achieve goals; team collaboration, motivation, and time/work prioritization
Don’t meet every requirement? We’re committed to an inclusive workplace. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right role.
What’s In It For You
* Full-time, permanent 39 hours/week contract: Monday – Friday, 09:00–18:00
* Salary 19,000 euros gross/year + up to 3,500 euros gross/year in bonus and private medical insurance
* Great office location in Barcelona
* Full paid training about the company and the project
* Career development program and specialized courses
Experience the best version of you. At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Concentrix is an equal opportunity employer. We are united as one team, globally, and committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other protected classification.
Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: English (Required)
Time Type: Full time
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