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The Key Account Manager will be responsible for driving business growth by expanding the adoption of InPost services (Home Delivery, Out of Home, 3PL, etc.) across strategic clients.
This role combines strong commercial acumen with a solid understanding of e-commerce ecosystems (marketplaces, checkout processes, brand visibility) to deliver value-driven and efficient solutions to our partners.
You will play a key role in strengthening client relationships, identifying new business opportunities, and contributing to the company’s growth and profitability objectives.
What responsibilities and objectives will you have?
Grow business volume within existing strategic accounts and identify new opportunities to expand collaboration
Understand clients’ operational and technological needs (marketplaces, e-commerce, retailers) and propose tailored solutions
Collaborate with IT, Operations, and Marketing teams to support integrations, onboarding processes, and logistics flow improvements
Analyze market trends, competitors, and industry developments to identify growth opportunities
Prepare commercial proposals, presentations, and activity reports
Well, what will the requirements be?
3–5 years of experience in business development or commercial expansion, preferably in logistics, or e-commerce sectors
Strong knowledge of last-mile delivery models (PUDO, Lockers, Home Delivery, Fulfillment)
Familiarity with e-commerce processes (checkout, integration software, sales platforms, order management systems)
High level of English
Experience working with CRM tools and digital environments
What do we offer?
Language platform
Wellbeing programme
Flexible working hours
Online platform for lifelong learning
Competitive salary
Flexible remuneration services can be contracted
Why join us?
Role
At InPost, you will play a key role in shaping how millions of customers interact with last-mile delivery solutions. You will work in a fast-growing, innovative environment where your contributions directly support the company’s expansion and market presence. Our culture is built around five key behaviours:
10X Attitude - We aim high and go the extra mile.
Passionate About Customers - We put customers at the center of everything we do.
Go Go Go - We act with speed and determination.
Dare to Disrupt - We challenge the status quo and look for better ways to do things.
One Goal One Team - We collaborate and win together.
Inclusive Culture
At InPost, we are committed to building a diverse and inclusive workplace. xhfqzwm We welcome applications from all backgrounds and believe that different perspectives strengthen our teams and drive better results.
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