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Department and Project description:
The Client Management department plays a pivotal role in helping organizations achieve their energy and sustainability goals. The mission of this department is maintaining and growing an international client portfolio, by ensuring delivery of contracted services is occurring in a timely fashion and according to Key Performance Indicators, and by identifying additional client needs and facilitating sound solutions. The Client Management team provides comprehensive services that span energy efficiency, renewable sourcing, carbon accounting, and supply chain decarbonization.
As a member of the Client Management team, your role is both strategic and relationship-driven. You act as the primary point of contact for clients, helping them navigate complex energy and sustainability challenges and leverage Schneider’s solutions effectively:
Strategic Account Management: you serve as the trusted advisor and main liaison between Schneider and the client. You deeply analyze their sustainability ambitions, climate risks, and energy needs and align Schneider’s offerings (e.G., Project Oversight & Coordination: you coordinate with internal experts in energy procurement, efficiency and sustainability to deliver integrated solutions. For that to be accomplished, you monitor KPIs, timelines, and deliverables across multiple sustainability projects and validate that all client-facing outputs meet Schneider’s standards and expectations.
Communication & Reporting: you host meetings, workshops, and quarterly business reviews with clients. You excel in making complex energy and sustainability data understandable and actionable for stakeholders by keeping up with evolving regulations, market trends, and best practices in sustainability.
Business Development & Upselling: you spot gaps or emerging needs in the client’s energy and sustainability roadmap and Introduce Schneider’s digital tools, advisory services, or renewable procurement options while working closely with business development teams.