Take your career to the next level with Amaris Consulting as a ServiceNow Developer. Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow-up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.
✍️WHAT WOULD YOU NEED? ✍️
Must Have:
* +3y knowledge and hands-on experience in the ServiceNow platform, with special focus on ITSM, CSM, and ITOM modules.
* Proven experience integrating ServiceNow with external systems using APIs (REST and SOAP) for data synchronization and workflow enhancement.
* Official ServiceNow certifications in at least one of the mentioned modules (ITSM, CSM, ITOM).
* High ability to communicate effectively both orally and documented.
* Analytical skills, synthesis, and critical thinking.
* High level of spoken and written English and Spanish (C1 or similar).
* Ability to take responsibility and focus on meeting objectives.
WHAT WILL YOU DO?
* Implement and customize workflows, incidents, problems, changes, request management, and service catalogs within the ITSM module.
* Configure and customize case management modules, self-service portals, customer service workflows, and integrate with third-party tools within the CSM module.
* Utilize ITOM capabilities for Discovery, Event Management, Orchestration, and integration with external systems for automation and proactive infrastructure and operations management.
* Integrate ServiceNow with external systems using APIs (REST and SOAP) for data synchronization and workflow enhancement.
* Develop custom integrations using Python programming.
* Customize the ServiceNow platform through scripting (JavaScript, AngularJS, etc.).
* Implement automated workflows using ServiceNow Flow Designer.
* Communicate effectively both orally and documented.
* Apply analytical skills, synthesis, and critical thinking to solve problems.
* Manage projects and take responsibility for meeting objectives.