Talent Acquisition Officer | IT & Digital Recruitment | Spanish Market
Take your career to the next level with Amaris Consulting as a Helpdesk (L1-L2)
Be part of an international team, thrive in a global group with a €800M turnover and over 1,000 clients worldwide, and an agile environment. The ideal candidate will have a proven track record in building scalable, high-quality applications and is comfortable working across the entire stack.
* 1–3 years of experience in IT support / field technician / helpdesk (L1–L2).
* Hands‑on experience with hardware architecture, troubleshooting, and helpdesk software.
* Comfortable in service desk environments and direct interaction with end users in office and store settings.
* Fluency in English; Spanish and/or French is a plus.
* Ability to work in a hybrid model (30–40% onsite).
* Willingness to participate in hardware migrations, device refresh cycles, and field support projects.
* Strong problem‑solving, communication, and teamwork skills.
* Provide L1–L2 end‑user support across stores and office locations.
* Resolve incidents, perform hardware swaps, and manage operational support tasks.
* Participate in technology projects such as migrations, annual device replacement, and hardware refresh programs.
* Support ongoing field services activities across multiple countries.
* Document issues, updates, and resolutions in helpdesk systems.
* Collaborate with internal teams and stakeholders to ensure smooth project execution.
* Follow company procedures and IT security standards in all support activities.
Join our dynamic team of talented people and discover a world full of growth and opportunity. Here's what we offer:
* Rapid growth through a personalised career path and salary assessment. 70% of our senior leaders started in entry‑level positions.
* Improve your skills through our Technology Academy catalogue, Udemy platform, language classes, webinars, and workshops.
* Take control of your training with a personal annual budget and company‑paid certifications.
* Enjoy flexible policies, remote work options, and excellent social benefits such as transport and restaurant tickets, childcare support, and private health insurance.
* Benefit from our WeCare programme, which supports employees in critical situations.
* Unlock your full potential, both professionally and personally.
Amaris Consulting prides itself on being an equal opportunity employer. We are committed to promoting diversity within the workforce and creating an inclusive work environment. To this end, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, creed, age, marital status, disability, or other characteristics.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Information Technology
Industries
* Business Consulting and Services
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