Omega CRM Consulting is looking for a Service Operations Data and Reporting Analyst that would like to collaborate with one of the top 15 integral pharmaceutical companies. Duties & Responsibilities Within the HPS Operational Analytics team, as Service Operations Data and Reporting Analyst, you will be helping the team being accountable for Operational data, reporting, and analysis to support all operational topics related to Human Pharma Services Organization. He/she will: Analysis tasks: Work as part of Operational Analytics team (Within the Service Operations Team) with responsibility for Operational Data and Reporting for all Human Pharma Services Teams Understand, in depth, the operational processes and data such as financial, forecasting, service KPIs, and demand management. Help to simplify the process and create governance for the invoicing process Work with the Service Owners to ensure operational processes are designed to support the data required to establish service transparency and KPIs Build and maintain reporting and dashboards to support HPS operational requirements Support the ROPUs and the Service