PGeneral Manager - Spain /ppuJob Title : /u General manager Southern Europe (Spain) /ppuLocation : /u Ceuta /ppuReports to : /u Senior Director Southern Europe /ppbFlutter SEA : A growth story you can be part of /b /ppFlutter is the worlds largest online sports betting and iGaming group listed on both the London and New York Stock Exchanges. Our Southern Europe Africa (SEA) region is one of the biggest and fastest growing parts of the business generating over $2bn in annual revenue driven by iconic brands like Sisal and PokerStars rapid expansion into high-growth markets like Turkey and exciting new acquisitions. /ppAt the heart of this momentum is the Flutter SEA team : a diverse talented group driving bold growth across the region. /ppNow were turning up the focus on PokerStars Southern Europe covering Spain France and Portugal. With over $150m in annual revenue and strong market growth this is a business with huge potential. To unlock it were shifting to a regionally led locally focused model with autonomy ownership and the backing of Flutters global scale. /ppWere building a new leadership team to shape this next chapter and were looking for energised collaborative commercially minded leaders to help us set the vision craft the strategy and build a winning culture. /ppbRole Overview /b /ppReporting to the Senior Director Southern Europe this position will be responsible for the PL and performance of our Spanish market overseeing a business that generates more than 100m a year in revenues. Working primarily on the PokerStars brand you will also oversee operations for our Betfair business in Spain providing strategic guidance and daytoday decision making as part of their leadership team too. Your daytoday responsibilities will focus on driving commercial performance and improving the customer experience leading a multivertical team across Customer Value Management Content and CX Product and Proposition Development Customer Care and Compliance. You will also work closely with the Marketing Director for Southern Europe to ensure we have an integrated and credible plan for customer acquisition growth. Were looking for a dynamic leader with a strong digital background capable of both thinking strategically and driving shortterm performance targets. Youll need excellent communication skills enjoy working in a diverse working environment and be a very effective stakeholder manager. /ppWhat youll do : /ppbStrategic Leadership Country Oversight /b /ppFull PL ownership for PokerStars Spain setting out clear goals and strategy in line with our ambitions and targets for the market. /ppDevelop and implement a credible plan for achieving those goals covering key business levers around Promotions Marketing Customer Operations Product Development. /ppDrive effective resource allocation balancing adherence to strategy and plan with short-term performance trends and targets. /ppDevelop a deep and coherent analysis and understanding of the local market and its consumers. /ppFoster collaboration between Product Marketing Acquisition CVM Customer Care and Compliance teams within the country. /ppOversee the day-to-day running of the Betfair Spain business. /ppbFinancial Performance Management /b /ppSet and monitor financial KPIs ensuring the country achieves revenue and profitability targets. /ppIdentify and capitalize on new revenue streams while optimizing existing business lines. /ppEnhance efficiency in customer value management (CVM) acquisition and retention strategies. /ppOversee budgeting forecasting and financial planning for the country. /ppbCommercial Planning /b /ppLay down a commercial plan for all verticals within the market that reconciles to goals and objectives for the market. /ppLeverage consumer insight and analytics to build high impact plans to deliver the overall strategy. /ppIdentify the key initiatives to drive commercial outcomes create an outcome focused plan and working environment to deliver them. /ppbContent Management /b /ppOversee content localization and UX / UI efforts ensuring alignment with business priorities and local market needs. /ppCoordinate cross-functional workstreams enabling consistent high-impact content and user experiences across regions. /ppCustomer Value Management /ppDirectly oversee promotional investment plans and execution. /ppBuild a compelling customer contact strategy for players in the market. /ppClosely monitor retention and customer growth KPIs and optimize plans accordingly. /ppCreate a collaborative and dynamic working culture with key delivery partners across Product Marketing and Analytics. /ppbIntegrated Planning and Delivery with Key Partners /b /ppWork closely with Marketing Customer Operations and Product teams to ensure we have an integrated plan for the market. /ppbLeadership Talent Development /b /ppBuild and lead a high-performing country leadership team ensuring strong execution and focus at the local level. /ppDevelop talent engagement and succession plans to foster leadership growth. /ppChampion a culture of collaboration innovation and accountability across all teams. /ppbRegulatory Stakeholder Management /b /ppEnsure full compliance with local iGaming regulations and corporate governance policies. /ppBuild effective relationships with local regulatory bodies operators and key external stakeholders. /ppManage relationships with local partners affiliates and governmental authorities to support business growth. /ppChampion player protection promote responsible gaming practices and embed customer wellbeing at the core of our operations. /ppbMarket Expansion Brand Positioning /b /ppIdentify new market opportunities within the country overseeing local go-to-market strategies and customer-centric growth strategies. /ppWhat youll bring : /ppbIndustry Expertise Market Knowledge /b /ppExtensive leadership experience ideally as a Director GM or similar role within the iGaming industry. /ppExperience in managing country-specific operations with a focus on Poker Sports and Casino. /ppbFinancial Strategic Acumen /b /ppStrong business acumen with a proven track record of driving profitability and scaling operations. /ppExceptional analytical and data-driven decision-making skills. /ppAbility to develop and execute a comprehensive country strategy that aligns with regional and corporate goals. /ppbLeadership Communication /b /ppExceptional people management skills with experience leading and mentoring senior teams. /ppStrong stakeholder management abilities with the capacity to influence at all levels. /ppExcellent negotiation and communication skills in English and the local language. /ppbFlexibility Compliance /b /ppExperience navigating highly regulated markets and ensuring strict adherence to local laws. /ppAbility to travel within the region as required. /ppbWhat youll get : /b /ppSEU is where the best of both worlds come together and where compromise isnt part of the deal. You can grow your career and still catch the sunset. You can lead with impact and still live life on your terms. You can be part of a business thats bold and energetic yet grounded in two decades of success. /ppOur excellent benefits package includes : /ppAnnual bonus /pp30 days annual leave 14 public holidays /ppWorking from home allowance (600 / year) /ppPrivate healthcare pension long-term disability /pp26 weeks full maternity pay /pp1000 new family member bonus /ppIncome protection (75%) life assurance /ppHeadspace access 250 wellbeing fund /ppEmployee sharesave scheme reward platform /ppChristmas and Summer parties /ppRequired Experience : /ppDirector /ppbKey Skills /b /ppRestaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit Loss,Employment Labor Law,Sanitation,Leadership Experience,PL Management,Restaurant Management,Retail Management,Recruiting /ppuEmployment Type : /u Full-Time /ppuExperience : /u years /ppuVacancy : /u 1 /p #J-18808-Ljbffr