Parli Italiano? Stai cercando lavoro?_
Look no further! We are currently seeking an **Italian-speaking Community Manager**, based in **Madrid**.
**ROLE MISSION**
We offer a **12-month FTC** with a possibility of extension.
This is a **hybrid** role - 3 days from the office, 2 days from home.
**WHAT YOU WILL BE DOING IN YOUR ROLE**
- Help build, grow, and manage online communities for our client's key consumer brands.
- Identify and track relevant community data metrics / develop monthly reporting and outline key insights and implications.
- To champion creativity and deliver excellent customer experiences through content planning, working closely with the onsite studio to develop best in class content and partner with our client's media agency to understand campaign performance and opportunities to optimise creative.
- Briefing and management of creative and designers when creating new social assets, ensuring assets are created within brand guidelines.
- To act as brand guardian to ensure all work produced is faithful to the client's brand guidelines.
- Adoption and use of the brand's voice - responding to and engaging with the user community.
- Working closely with the Social Media Manager in SE.
- Having a knowledge of industry benchmarks for reach, engagement, view rates, sentiment, etc. in Italy (but desirable in the Iberian market too). Both for organic and paid media content.
- Building relationships with your clients with regular meetings and exceptional servicing.
- Supporting the Social Team with campaign planning and agency liaison.
**WHAT SKILLS WILL HELP YOU BE SUCCESSFUL**
- Passion for delivering on-brand and on-brief social communications.
- Pro-active planning and leadership of creative community initiatives.
- Practical know-how of how to manage social media channels especially with their intricacies.
- Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends; with special focus on the Italian market. Native Italian person or having long lived in Italy would be ideal.
- Must have flawless written** Italian**, including punctuation and spelling. B2-C1 **Spanish** desirable for both supporting on Spanish accounts and for the day to day with the teammates and most of the Brand Managers.
- Must be fluent in **English** too in order to manage the frequent catch ups and decks for clients, with teammates across Europe and with partner agencies.
- A thirst to learn more and to discover new and exciting trends within the social space.
- Experience using analytical/social listening tools such as Sprinklr for reporting and to gather insights.
- The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
- Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
- Experience working with global lifestyle brands - ideally in the alcohol or drink sector.
- Post-secondary education in communications, journalism, business, marketing or related field.
- Approximately 3 - 4 years experience in online communications be it via editorial, social, or advertising.
Job Id: 9904
LI-Remote #LI-JP1
**ABOUT OUR COMPANY**
Lots of agencies say they're different. OLIVER is.
OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a integral content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.
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**OUR VALUES**
We are a company built on our values, we have given you a brief overview below but would love to tell you more.
Be** Ambitious** to succeed
Be **Imaginative** to push the boundaries of what's possible
Be **Inspirational** to do groundbreaking work
Be **always learning and listening** to understand
Be **Results-focused **to exceed expectations
Be **actively pro-inclusive and anti-racist** across our community, clients and creations
We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far-reaching action on DE&I; in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Inside Ideas Group and its affiliates are equal opportunity employers committed to creating an inclusive working environment