Role:
Collections specialist – German speaking deskSalary:
up to €32K p/a DOE + up to 5% bonus + lunch vouchers, life & accident insuranceWork model:
Hybrid (3 days onsite, 2 days WFH)Location:
Rubi, Barcelona, SpainResponsibilities:
- Manage and oversee the collections process, ensuring timely payments from clients.- Communicate with overdue accounts via phone, email, to negotiate payment arrangements.- Review account statements and reconcile discrepancies to avoid miscommunication with clients.- Maintain accurate records of collection activities and update customer accounts in the database.- Collaborate with various departments to resolve issues and disputes related to outstanding invoices.- Prepare and present reports on collection activities, trends, and outstanding accounts to management.- Ensure compliance with relevant laws and regulations related to collections and debt recovery.Requirements- Fluent in German and English- Proven experience as a Collections Specialist or in a similar role within finance or accounting departments.- Strong understanding of collections processes, credit practices, and financial regulations.- Excellent communication and negotiation skills to handle sensitive financial discussions.- Proficiency in using accounting software and MS Office Suite, particularly Excel for data analysis.- Detail-oriented with strong organizational skills to manage multiple accounts and prioritize tasks.- Ability to work independently as well as part of a team, demonstrating initiative and proactivity.- Bachelor's degree in finance, accounting, or a related field is preferred but not mandatory.