About the role
We’re seeking a passionate colleague to join our Anaplan team as a Product & Support Specialist Anaplan .
In this role, you will build trusted relationships with our customers, deliver meaningful improvements, troubleshoot issues, and support their Anaplan Supply Chain models. By identifying and implementing customized solutions, you’ll play a key role in optimizing their operations. As a trusted advisor, you’ll bridge the gap between business needs and technical execution, becoming an essential partner in their success journey.
* You build and nurture strong client relationships, embodying the "warm Bluecrux bath" that fosters trust and confidence in our brand.
* You lead the resolution of all sorts of Anaplan-related challenges for key customers, collaborating with experienced colleagues (Anaplan model builders and Solution Architects) for complex topics to ensure business-oriented and technically sound solutions.
* You apply your analytical, creative, and problem-solving skills to understand client-specific needs and propose strategic, business-savvy solutions to ensure their success with Anaplan.
About you
* Certified Anaplan Solution Architect or a minimum of 2 years of experience as an Anaplan Model Builder with a strong desire to advance to Solution Architect.
* At least 2 years of experience in a customer-oriented role, such as providing support or working on system implementation projects.
* Excellent analytical skills with the ability to assess and solve complex problems.
* Experience in or strong enthusiasm for learning about supply chain planning.
* Proactive approach to work, with the ability to prioritize and resolve requests efficiently.
* Strong listening skills and a passion for delivering exceptional customer experiences.
* Persistence and creativity in problem-solving, with the ability to identify root causes and seek guidance or escalate when needed.
* Flexibility to manage multiple clients and projects simultaneously, adapting to shifting priorities.
* Bachelor’s or Master’s degree.
* Fluent in English and Spanish.
* Connected with our company values: dig deep, own it, come together, move fast, and be kind.
* Willingness to travel globally and work in a hybrid working model.
Why join us?
* Join a company at the forefront of global supply chain transformation with a new office in Barcelona .
* Leverage your expertise in a pioneering role, supported by our international team of experts .
* Be part of a global network spanning Belgium, the USA, Switzerland, Ireland, the Netherlands, Australia, and Singapore .
* Travel opportunities to client sites, making your work truly international .
* Enjoy a workplace where personal and professional growth is prioritized—advance your career at your own pace.
* We celebrate individuality, allowing you to thrive by being yourself.
* Benefit from a competitive salary package with additional perks .
* Enjoy a flexible work environment, combining remote work, office attendance, and onsite client visits.
About us
At Bluecrux, we transform supply chains into smart, efficient value chains through expert consulting and cutting-edge technology. We collaborate with industry leaders like Johnson & Johnson, GSK, Bridgestone, and others, creating partnerships that drive impact. With a global presence, we’re committed to shaping the future of value chains.
Using Anaplan, a leading connected planning solution, we help our customers make the right planning decisions and drive growth. We connect people, plans, and data, enabling scenario planning and linking supply chain to sales, finance, and HR. Visit our Anaplan page to learn more about our services and projects.
Our Anaplan squad is a fast-growing part of our consulting business, combining supply chain and Anaplan expertise. We are leaders in the Anaplan ecosystem, collaborating with sales, product, and customer success teams to develop tailored solutions, including demand planning, supply planning, S&OP, advanced optimization, and AI forecasting.
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