Are you a Dutch speaker with a passion for digital strategy and a knack for building relationships? We’re looking for an Onboarding Account Manager to join our team in Barcelona. You’ll be the strategic architect helping Benelux‑based companies, from ambitious startups to future unicorns, dominate the digital advertising space.
The Project
You’ll be working on a project centered around Digital Marketing Ads, the gold standard for global business visibility. Your focus is the Benelux market, a region known for its tech‑savviness and high standards for data privacy. Your job isn't just "sales", it's high‑level consultancy. You’ll be onboarding new clients, helping them navigate the complex world of PPC (Pay‑Per‑Click), and ensuring their campaigns are set up for massive, long‑term success.
The Role & Its Responsibilities
As a trusted advisor, you are the bridge between a client’s business goals and their digital performance. Your key objectives include:
* Strategic Onboarding: Serve as the first point of contact to get new clients up and running with high‑performing ad campaigns.
* Performance Optimization: Detect customer objectives and build strategic, results‑driven PPC campaigns that maximize ROI.
* Portfolio Growth: Identify upselling opportunities and increase spend by proving the value of the platform.
* Relationship Management: Manage a high volume of outbound interactions (phone/email), acting as a consultative partner rather than just a salesperson.
* Data Stewardship: Maintain a meticulous database in the CRM to ensure every client’s journey is documented and optimized.
What You Should Bring
The Profile: The Strategic Connector
The Must-Haves:
* Language: Native‑level (C2) Dutch and professional (C1) English. (French is a massive bonus!).
* Experience: Previous experience in sales or marketing.
* Education: A BA/BS degree (Marketing or Communications is preferred, but experience is king).
* Tech Fluency: You’re comfortable using AI tools to speed up your workflow and a CRM to manage your day.
* Cultural Intelligence: A deep understanding of Benelux business etiquette—you know how to build trust in a market that values privacy and directness.
The Nice‑to‑Haves:
* A "Solution‑Oriented" mindset: You see a hurdle and immediately start building a bridge.
* The ability to explain complex ROI data to skeptical customers.
What’s In It For You?
* The Vibes: You’ll be based in the World Trade Center right by the sea. Think business‑casual culture, bi‑weekly contests, and a team that actually enjoys working together.
* The Growth: We provide continuous certifications and coaching. We don't want you to stay in one spot; we want to see you climb.
* The Perks: Private health insurance, a relocation package if you’re moving to join us, and a referral program that pays up to €2,000 for bringing your talented friends along.
About the Company
We are a global leader in Customer Experience (CX) management, acting as the backbone for the world's most famous tech brands. We pride ourselves on being a "global family"—a melting pot of backgrounds and lifestyles where diversity isn't just a buzzword; it's our daily reality. We focus on innovation, digital integration, and, most importantly, the people who make it all happen.
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