You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and empowered patients by giving them access to leave and read reviews about their visits. We then provided doctors with technology to manage bookings easily and save time, so they could focus on what they always wanted: treating patients. Today, we invite you to join us in making the healthcare experience more human.
Docplanner at scale
We are leaders in 13 countries, trusted by over 90 million patients monthly. Around 300,000 specialists believe in our product, supported by leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. Employing over 2,700 people worldwide, we maintain the startup mindset we started with over 10 years ago.
How does Docplanner Tech fit here?
At Docplanner Tech, we are a diverse group of over 400 professionals in Engineering, Data, and Product teams. We are responsible for building the product across all locations. Many team members have been here for over 5 years, and we warmly welcome new colleagues.
Why join us?
Because it feels good to tell your loved ones how you made the world better. You can go to bed knowing your work matters and aligns with your beliefs.
We aim to make healthcare more human, starting with you being yourself. We embrace diversity and encourage you to bring your whole self to work, whether in-office or remote.
Responsibilities
* Be responsible for marketing system configuration, maintenance, and optimization.
* Create, manage, and document system processes; train users on best practices.
* Maintain CRM records, properties, lists, workflows, user management, and GDPR compliance.
* Implement lead scoring, lead sources, chatbots, and automation tactics to improve conversion.
* Manage data imports, ensuring accuracy, hygiene, and segmentation.
* Ensure data security and governance.
* Communicate with internal teams to identify pain points and prioritize system enhancements.
* Drive cross-platform integrations, including Salesforce, and collaborate with other system administrators.
* Stay updated on technological changes impacting marketing tools.
* Participate in evaluating future technology solutions to meet marketing needs.
Minimum Requirements
* Degree in marketing, computer science, business, or related field.
* Proficient in digital marketing automation and marketing technology, especially HubSpot.
* Experience with Salesforce and HubSpot-Salesforce sync is a plus.
* Experience using technology to improve processes and performance.
* Ability to manage multiple priorities with high attention to detail.
* Positive attitude, initiative, and a desire to learn and grow.
* Excellent communication skills in business English.
Interview Process & Benefits
Interviews include a discussion with a Global Talent Partner, a session with the Hiring Manager including a task assessment, and a final interview. We offer a competitive salary, private health plan, share options after 6 months, free English classes, a remote-friendly work model, a birthday day off, and a supportive team environment.
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