Additional Information : This hotel is owned and operated by an independent franchisee, ACHM Spain Management, S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer.
We’re looking for cultural innovators to join our team. If you are someone who has an inner creativity and love for art, design, and culture, then we invite you to explore a career with AC Hotels.
Explore our very big world
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
You’ll be supported in and out of the workplace through :
* Learning and development opportunities
* Recognition programs
* Encouraging management
* Team-spirited colleagues
What you’ll be doing :
* Responsible for calculating staffing needs for the different hotel services.
* Responsible for implementing the hotel’s different outlets.
* Keeping up-to-date with new culinary trends.
* Use and maintenance of the F&B management system (Micros).
* Involvement in the development of the culinary offering in line with the company’s F&B strategy.
* Compliance with the company’s established Service and Quality objectives.
* Serve food courses and alcoholic beverages to guests. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Follow cycle time guidelines for all meals. Maintain cleanliness of work areas throughout the day. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.
* Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language.
* Perform other reasonable job duties as requested by Supervisors.
What we’re looking for : English (advanced level)
This company is an equal opportunity employer.
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