Customer Support Specialist for Telecom (Dutch native)
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Customer Support Specialist for Telecom (Dutch native)
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weWowCustomer Support Specialist for Telecom (Dutch native)
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Customer Support Specialist for Telecom (Dutch native)
role at
weWowBehind the brand.
This newest incoming brand is one of the biggest telecom players in the Netherlands. With over 8 million users, they deliver fast mobile, internet & TV, but with a human touch. They stand for tech made simple, inclusive service, and no nonsense. No small print, just clear connections for everyone.Job Description
Behind the brand.
This newest incoming brand is one of the biggest telecom players in the Netherlands. With over 8 million users, they deliver fast mobile, internet & TV, but with a human touch. They stand for tech made simple, inclusive service, and no nonsense. No small print, just clear connections for everyone.
A day in the life.
Within this new brand, it’s not just about tech, it’s about people. And you? You're the voice that makes things easy, human, and actually helpful. As a Customer Support Specialist, you're the first voice our customers hear and the one that makes their day easier. You answer questions, solve issues, and keep the vibe friendly, fast and human. No scripts, just real impact. Every call, every chat, every time.
Are you sharp, social, and someone who solves? Then we want you!
How To WOW.
Be the go to expert for customer questions via phone, chat or emailGuide users through solutions with patience and personalitySpot issues, fix them or escalate when neededRepresent the company’s voice;
friendly, clear and humanKeep customer records up to date in systemsAble to combine both speed with accuracyCollaborate with internal teams to enhance the overall customer experience and feedback processes
Job requirements
The WOW factor.
Native Dutch, any other language is a plusProven experience in customer faced roles is an advantageA people-oriented mindset with excellent communication skillsAbility to connect with customers and make them feel valued and heardA passion for technology and delivering positive customer experiencesProblem-solving abilities and resilience in handling challenging situationsAbility to work well both independently and as part of a teamAvailable to start per September, October or November 2025
The extra’s you’ll love.
The career adventure of your lifetime in sunny Valencia, SpainThe chance to work in a scale-up environment with a high-performance cultureCollaboration with the most well-known and fastest-growing brands in EuropeBe part of an incredible, international community of like-minded and motivated professionalsThe opportunity to grow and develop yourself both personally and professionallyDelicious and healthy breakfast and lunchA comprehensive benefits program, including Spanish classes, boot camps, the coolest team-building activities, and moreSupport with Spanish administration, tips and tricks for relocation, and access to Spanish health insurance
On-site
Valencia, Comunidad Valenciana, Spain
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