Are you ready to take your career in customer success to the next level in Barcelona? Our client is looking for a German-speaking Account Executive to join their Customer Success team in Spain.
Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.
Join a fast-growing project in the property and hospitality sector, where you will support client success, optimize account performance, and drive long-term growth. Work in an international environment with strong development opportunities and a prime office location by the sea.
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
Provide ongoing support to ensure client satisfaction and long-term retention
Optimize account performance by improving listing quality and engagement
Track performance and activities using CRM tools such as Salesforce
Collaborate with internal teams to enhance performance and results
Participate in training, development, and knowledge-sharing initiatives
0.5–2 years of experience in customer success, account management, or similar client-facing roles
~ Fluent in German (C2) and proficient in English
~ Proven ability to meet or exceed targets in a performance-driven environment
~ Experience with CRM tools such as Salesforce is an advantage
~ Background in hospitality, xhfqzwm property management, or similar industries is a plus
~ Bachelor’s degree or equivalent practical experience
Full-time position (39 hours/week) in Barcelona
Office-based role with potential for a hybrid model
Performance-based bonus structure
Relocation support for candidates moving from outside Spain
Continuous training, certifications, and professional development
Clear career progression opportunities with coaching support
Modern office at the World Trade Center Barcelona