Senior Director, HP Store EMEA Leader Description - Job Summary This role is responsible for HP's EMEA direct-to-consumer business and holds the P&L responsibility for this RTM. The leader must navigate complex challenges, including diverse market conditions and evolving digital consumer trends. This role requires the ability to balance day-to-day operational needs while ensuring the business is on track to deliver against company priorities and growth targets Responsibilities • Act as a General Manager for the business, moving from one function to the next (sales, marketing, operations, etc.) daily • Manage teams responsible for store front & call center operations, collaborate daily with market and COE functions on product assortment, pricing, merchandising strategy, marketing & CRM, etc. to ensure they are equipped to capture sales from customers that want to purchase directly from HP • Influence CO Market strategy including digital direct presence, but also input into customer experience roadmaps, digital marketing transformation and category initiatives • Leads and manages a team of sales professionals and managers providing coaching, mentoring, and training to help the team meet and exceed sales targets. • Establishes performance metrics and conducts regular performance reviews, recognizing and rewarding high achievers and addressing performance issues as necessary. • Monitors market trends, competitor activities, and industry changes to adjust sales strategies and maintain a competitive edge. • Manages and allocates the budget for the organization, making strategic decisions regarding expenditures, resource allocation, and cost management. • Identifies and addresses potential risks that could affect the organization's sales objectives, ensuring compliance with industry regulations and ethical standards. • Stays updated with the latest sales technologies and tools and integrates them into the sales process to streamline operations and improve results. Education & Experience Recommended - This role requires expertise in Digital commerce and strong GM skills to manage complexities of direct DTM business within a Global, multi-RTM company - Minimum 15 years of experience in ecommerce related roles, 10 years in sales leadership position - Achieved planned financial results within a business at a region/area, business segment, or industry level. - Ability to work in fast-paced environment; can work effectively as part of Global, virtual team - Experience with building high performing teams, building a best-in-class talent bench and effectively managing performance expectations. - Effective in leading cross organizational collaboration and track-record of influencing to achieve results • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Knowledge & Skills • Business Development • Business Planning • Customer Relationship Management • Direct Selling • Finance • Key Performance Indicators (KPIs) • Market Share • Marketing • Merchandising • Regional Sales • Sales Management • Sales Process • Sales Strategy • Selling Techniques • Value Propositions Cross-Org Skills • Customer Centricity • Prioritization • Resilience • Team Management • Strategic Thinking Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Job - Sales Schedule - Full time Shift - No shift premium (Spain) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal