Location | A Coruna, Spain
Working style | Hybrid
Role Purpose
The Quality Control Assistant is responsible for developing the necessary skills and knowledge to progress within a career in the Technical department. This role provides consistent support to the Technical Team across a variety of product categories, working closely with Technologists on the product lifecycle and proactively managing quality assurance to ensure we achieve great products.
Role Responsibilities
Quality Assurance & Technical Support
* Work closely with Buying and Design to progress effective product development and proactively manage quality assurance.
* Develop a strong awareness of NEXT WOB Technical standards and procedures, including the NEXT Code of Practice.
* Proactively raise concerns regarding quality issues and maintain an awareness of the returns process.
* Assist with product comparisons and benchmarking against competitors in line with industry innovation.
* Complete fabric tests and advise on solutions for any failing fabrics.
Fit & Compliance Management
* Attend fit sessions with the Technical Team, sending out detailed comments to suppliers.
* Follow sealing procedures and facilitate the process to ensure garments meet fit requirements.
* Ensure all products are fit for purpose and meet all relevant Legal, Health, and Safety standards.
* Carry out risk assessments to ensure overall product compliance and safety.
* Clearly communicate any instances of non-compliance to the necessary internal teams and external suppliers.
Operational Coordination
* Manage key dates and guidelines driven by the critical path.
* Organise and support fit day reviews, including managing model bookings, invoices, and measurements.
* Provide essential administrative support to the Technical Team, including managing department post.
* Follow established policies and processes while making proactive suggestions for improvements.
Technical Requirements
* A genuine passion to learn and develop within a Technical Team.
* Proficient in Excel and comfortable using various internal business systems.
* Excellent communication skills, both in written and verbal correspondence.
* Exceptional organisational and interpersonal skills with a professional and approachable manner.
* Able to work effectively both as part of a team and independently.
* Highly adaptable and able to thrive in a busy, fast-paced environment.
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