Overview
Mobilelink - Retail Store Manager I (58359) role at Mobilelink. With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing. If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team.
Job responsibilities and requirements are listed below.
Role responsibilities
* Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
* Lead the team and drive success across all levels of performance; develop, implement, and manage team and company programs and processes.
* Create a work environment where all employees can excel and consistently deliver exceptional customer experience.
* Understand and educate personnel on the compensation plan and ensure staff know how to maximize sales.
* Partner with the District Manager and other appropriate parties to launch new products, services, or processes.
* Ensure employees are properly trained on new products and promotions to sell with confidence.
* Assist departments such as Human Resources and Loss Prevention in internal investigations.
* Assist on the sales floor to coach and develop store personnel; schedule and staff to budgeted hours.
* Maintain a clean and inviting atmosphere for customers and ensure back-office compliance, processes, procedures, reports, documentation, and policies are followed.
* Respond in a timely manner to all communications and complete required training within the store.
* Protect store assets at all times.
Job requirements
* Two (2) years of proven retail sales management experience (interactive sales process, commissioned sales).
* Two (2) years of recruiting, hiring, and developing successful store sales teams.
* Excellent sales skills with a demonstrated ability to meet or exceed performance standards.
* Ability to motivate, lead, and develop others.
* Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
* Ability to operate a personal computer, wireless equipment, copier, and fax.
* Effective communication, presentation, and interpersonal skills.
* Strong organizational skills with attention to detail.
* Ability to have reliable transportation to assist at other locations within a 30-minute radius from the home store when needed.
* Must have a valid driver’s license and auto insurance.
Shift
* 8-hour shift - Weekdays and every Saturday
Company information
* We are an equal-opportunity employer.
Referrals increase your chances of interviews.
#J-18808-Ljbffr