Finality Manage customer and/or supplier order portfolios and supervise customer deliveries. Main Missions 1 - Manage shipments- Oversee the proper execution of shipments
- Liaise with customers and give advance notification of any anomalies
- Ensure coherence of the order book. If anomalies are detected, notify a senior manager
- Analyse late deliveries weekly
- Publish results every day, at the end of each week and at the end of each month
- Occasionally print out shipment preparation lists to give to the store keeper
- Manage stock by checking the various indices during modifications
- Order suitable transportation means
- Update the customer closure calendar daily
- Inform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption
2 - Manage delivery calls
- Check that E.D.Is are correctly integrated
- Retrieve requests from the web
- Input requests that are not in E.D.I.
- Ensure that the order book is kept up-to-date
3 - Help to manage internal and external flows in certain organisations
- Help to create logistics department instruction sheets/procedures
- Report to the logistics manager
- Analyse causes and decide on suitable means and methods required to complete his/her assigned missions
4 - Manage logistic customers claims on Customer web portal Purpose
- Manage customer and/or supplier order portfolios and supervise customer deliveries
Essential job functions Abilities
- Ability to contact customers in person and possess excellent communications skills
Able to prioritize and operate proactively
Main Missions
1 - Manage shipments- Oversee the proper execution of shipments
* Liaise with customers and give advance notification of any anomalies
* Ensure coherence of the order book. If anomalies are detected, notify a senior manager.
* Analyze late deliveries weekly
* Publish results every day, at the end of each week and at the end of each month
* Occasionally print out shipment preparation lists to give to the storekeeper
* Manage stock by checking the various indices during modifications
* Order suitable transportation means
* Update the customer closure calendar daily
* Inform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption
2 - Manage delivery calls
* Check that are correctly integrated
* Retrieve requests from the web
* Input requests that are not in E.D.I.
* Ensure that the order book is kept up-to-date
3 - Help to manage internal and external flows in certain organizations
* Help to create logistics department instruction sheets/procedures
* Report to the logistics manager
* Analyze causes and decide on suitable means and methods required to complete his/her assigned missions
4 - Manage logistic customers claims on Customer web portal
Specific Missions
* Analyze transportation
* Analyze transportation costs
* Check transportation invoices, check discrepancies, and validate the authorization for payment
* Organize different transportation and manage internal shuttle buses
* Print prep
Other skills are needed:
* Responsibilities in terms of Information Security
* The role includes adhering to the company’s ISO 14001 and ISO 45001 management system requirements, contributing to environmental protection, product quality, and operational excellence, so the successful candidate will be responsible for performing all duties in compliance with environmental legislation, quality standards, and the company’s integrated management system, helping to maintain a culture of safety, sustainability, and continuous improvement.
* Strong command of English
* SAP
* Patience / Tenancy
* Problem solving
* Communication
* Adaptability
Information Security Responsibilities
The position requires compliance with the company’s ISO 14001 and ISO 45001 management system requirements, contributing to environmental protection, product quality, and operational excellence. Therefore, the selected candidate will be responsible for performing all duties in accordance with environmental legislation, quality standards, and the company’s integrated management system, helping to maintain a culture of safety, sustainability, and continuous improvement.