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Application Engineer Electric Automation - Bilbao
As a high-level product technology expert, you will provide the best technical consulting and solutions for customer applications to the sales teams, independent of the industry segments, with a strong focus on technologies. You will take commercial considerations fully into account when proposing solutions. You will have turnover responsibility but not customer responsibility, providing detailed technical proposals of application-based solutions in the Pre-Sales phase.
Key Tasks
* Onsite customer support for prototype startups to do 'proof of concept', with good working knowledge of third-party PLC software, network configuration, and device integration coverage including product sizing and selection.
* Main interface to Concept Engineer (Customer/Festo) for pre-defining technical concepts and technical support engineer.
* Discuss technical proposals to optimize machine performance with a strong focus on increasing component sales.
* Provide onsite technical product training for customers during installation.
* Provide technical support to sales and customers on applications independent of the industry segments.
* Focus on commercial (cost of ownership) and technical feasibility of proposals, based on deep technical product knowledge.
* Propose component and system-based solutions, mainly on standard products, in accordance with regulations (Machinery Directive, etc.).
* Create technical solutions taking all relevant technical interfaces into consideration.
* During the pre-sales phase, act as a technical product expert in close coordination with the sales engineer.
* Provide best practices (i.e., application notes) for multiplication of standard applications as well as lessons learned for further improvement to win future opportunities.
* Support and provide ISM and BU with product gaps as input and assist in questions of norms and regulations.
* Identify and win projects based on excellent product and application knowledge, and support commissioning of the project at customer site in close alignment with the technical support engineer.
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Festo Automation is committed to fostering a diverse workforce and an inclusive working environment. We welcome applications from all individuals, regardless of social or cultural background, age, gender, disability, sexual orientation, or religious beliefs.
Company: Festo Automation S.A.U.
Location: Amorebieta-Etxano, ES, 48340
We look forward to your application!
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