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Senior technical account manager

JR Spain
Director de cuentas
Publicada el Publicado hace 13 hr horas
Descripción

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London with over 1000 staff from more than 50 nationalities, working across 27+ offices worldwide, serving over 45,000 clients daily.

We have received significant investments, including £350 million from Banco Santander, and have won numerous awards such as the Growing Business of the Year 2019 and being named among Europe's fastest-growing companies by Financial Times.

Our team is enthusiastic, innovative, and collaborative, committed to revolutionizing the fast-paced Fintech sector. Are you ready to join us?


The Implementation Team

This team manages technical relationships with API and complex clients, including those using open banking, PSD2, EBICS, or custom implementations. They work closely with various departments and directly with clients, ensuring smooth onboarding and integration processes.


Responsibilities

* Manage API and complex implementations, ensuring optimal onboarding.
* Collaborate with Sales and Clients pre- and post-sale.
* Coordinate with Operations and Security teams to meet high standards.
* Gather and document requirements for enhancements.
* Analyze development or operational changes and propose solutions.
* Monitor progress, adjust plans as needed, and report updates.
* Create videos, webinars, and promote Ebury's functionalities.


Skills & Experience

* Experience as a TAM or similar role, preferably in finance.
* Knowledge of requirements documents, test cases, and reporting.
* Experience with APIs (SOAP XML/JSON), Postman, Jira.
* Ability to debug logs.
* Fluent in English and at least one South European language.


Desirable Skills

* SWIFT MTXXX messaging, SEPA CAMT messaging.
* Payments industry experience.
* Tools like Google Data Studio, Looker, SQL.


Personal Characteristics

* Excellent communication skills.
* Enjoys multicultural environments and client visits.
* Self-starter, adaptable, and effective in dynamic settings.
* We promote inclusion and diversity.

This job is active and accepting applications.

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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en Provincia de Madrid > Senior Technical Account Manager

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