ROLE
IT Senior Business Analyst
DESIRED QUALIFICATIONS
IT or Logistics related degree
RELEVANT EXPERIENCE
* 2/3 years in an IT Business Analyst role within a logistics / supply chain organization
* Demonstrable analytical skills
* Significant knowledge and understanding of the logistics / supply chain industry and associated IT systems (such as WMS, TMS, OMS, etc)
* Capability to take the lead BA role on large size projects, often with high-profile international “Blue chip” clients
* Comfortable in operating in a wide range of business sectors such as Healthcare, Automotives, Technology, E-Commerce, Retail, Food, etc.
* Knowledge of SQL, diagramming tools, TMS, and testing software
RESPONSIBILITIES
* Reporting into the Delivery leads, and the IT Project Manager for allocated projects
* Take a lead role in workshops, working with internal and external key stakeholders to identify and document requirements to define the agreed scope of the project, subject to the sign-off of all parties
* Act as consultant, co-ordinator and liaison between the various parties in the development / configuration build stage of the solution, working to ensure fitness for purpose
* Prepare test plans and conduct Systems Integration Testing (SIT) and reporting, as required, to professional quality standards, ensuring that the end-to-end data exchanges between organisations and systems works as it should, and that the systems are correctly configured to meet the documented requirements
* Support the user community in undertaking User Acceptance Testing (UAT)
* Support the preparation of the solution for live operation
* Perform implementation and post implementation support tasks, both on and off site, as required by the project
* Projects are generally centered around Client warehouses located throughout Europe. The role will be a combination of remote and on-site working, the balance of which will vary by project
SKILLS SUMMARY
* Proven analytical skills and attention to detail
* Strong documentation skills
* Strong logistics/supply chain knowledge
* Ability to work to a rigid schedule
* Good knowledge of TMS and Carrier integration
* Decision-making skills
* Excellent verbal and written communication skills
* Good knowledge of the IT project lifecycle
* Excellent knowledge of Matrix WMS Dispatcher
* Good knowledge of warehousing and transport IT systems and solutions
* Good presentation skills
* Negotiation skills
* Ability to work well in a team environment
* Tenacious approach to problem solving
* Capability to work with all levels of management and operations and to communicate appropriately
* Considered to be highly competent by customers in way they perform business
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