Overview Join to apply for the ExO QA Specialist role at Coty
Within the Supply Chain function sit our Global Planning teams. With a population of over three hundred people these teams are a competitor leading, purpose built Global Hub, covering a multitude of Planning areas where we share best practice in a centralized and standard way to deliver industry leading service at best cost and the right level of inventory.
The role of the QA External Operations Specialist will be to assess the level of Quality and Good Manufacturing Practices across all Vendors to be compliant with Coty Quality standards and Business needs. You will ensure that Coty Product manufactured at Vendors' meets Coty Specification, Quality Protocols and requirements.
Deploying Quality Procedures and Policy to the EU Vendors in scope
Supporting Vendors' QA qualification and onboarding for new Vendors/sites till final exit when production stops. Support QA strategy for Business transfers between Vendors. Focus on QA compliance, capability building and risk mitigation
Align Process Control Plan with Vendors
To act as a liaison between Coty departments (R&D, Marketing, QA, TPD, Planning and WWP) and Vendors to ensure all process for manufacturing a Quality Product are efficient and enforced.
Investigate Quality Incident and Alert, root cause identification and subsequent action planning and follow up
Analyze product consumer complaints and ensure root cause analysis (RCA) is performed with third party manufacturers (TPM) and Coty CRS system/team
Collect, timely populate and analyze key performance indicators (KPI) as reported in the quality assurance reports/scorecards and follow up with the Vendors
To perform Quality Control (QC) inspection to ensure compliance with product specifications and prevent poor quality products from ending up on the markets. Take final usage decision in SAP accordingly
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