Who We Are?
At Stonhard, we have spent more than 100 years helping industrial and commercial customers create safer, more durable and high-performing environments through innovative flooring and lining solutions.
What makes Stonhard different is our full-service approach: we support our customers from specification and technical consulting through installation and after-sales support, ensuring the highest quality standards throughout the entire project lifecycle.
Stonhard is part of RPM International Inc., a multinational organization with annual revenue of $7.6 billion. We have well-known brands that help build and maintain homes, workplaces, and critical infrastructure around the world.
Your Mission
Reporting directly to the European Technical Service Manager, as a Technical Support Engineer, your mission will be to ensure the successful application and long-term performance of Stonhard flooring systems by providing technical expertise, troubleshooting support and field guidance.
You will play a key role connecting technical knowledge, product performance and customer satisfaction, helping sales teams, installers and clients achieve the highest standards in every project.
What Impact Will You Have?
In this role, you will combine fieldwork, technical analysis and collaboration with international teams to support continuous improvement and project success.
Your main responsibilities will include:
• Providing technical support and recommendations to sales and installation teams regarding products, applications and field issues.
• Traveling to project sites to investigate installation challenges, perform failure analysis and prepare technical reports.
• Managing assigned field investigations, identifying root causes and supporting corrective actions and continuous improvement initiatives.
• Collaborating with R&D; teams in Europe and the US on product improvements, field trials and scale-up procedures for new technologies.
• Working closely with the European Tech