Join to apply for the Relaciones Públicas en H10 Croma Málaga role at H10 Hotels
H10 Hotels is seeking to hire a Sector Manager for our hotel H10 Croma Málaga, located in Málaga.
H10 Croma Málaga is a newly built 4-star hotel that opened in August 2022. It is situated in a privileged area, in the heart of Málaga with access to the city's main points of interest. We believe that the core of our success lies in the people who are part of our family. We are looking for passionate, creative, and committed individuals to contribute to a collaborative and growth-oriented work environment. If you identify with this, we want you to be part of our story!
Main Responsibilities:
1. Perform reception duties with initiative and responsibility, including all related tasks.
2. Follow up with repeat and VIP clients.
3. Provide personalized attention to our clients: managing requests, special accommodations, and tourist recommendations.
4. Greet guests at the terrace entrance and guide them as required.
5. Handle, process, and direct customer complaints to the appropriate services.
6. Build, manage, maintain, and grow the online community.
7. Create content for digital media, planning publication schedules.
8. Familiarize yourself with all hotel services and facilities to upsell effectively.
9. Assist the reception and events department as needed.
Minimum Requirements:
* At least 1 year of experience as a Receptionist.
* Valuable knowledge of SAP.
* Fluent in English; knowledge of additional languages is a plus.
Other Information:
* Winter schedule: 11:00 to 19:00, Tuesday to Saturday; closed Sundays and Mondays.
* Summer schedule: 11:00 to 19:00, Tuesday to Thursday; 14:00 to 22:00, Friday and Saturday; closed Sundays and Mondays.
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