Data Analyst Junior - 3PL Control Tower
Join to apply for the Data Analyst Junior – 3PL Control Tower role at Amazon.
The EU External Fulfilment (EF) network consists of circa 35 operations which offer flexible solutions to the CF network operated by external providers (3PL providers). EU EF primarily provides network capacity solutions, special operation solutions (Hazmat, BWS, IXD, SDC, ICC, etc.) and emerging market penetration solutions. EU EF is currently undergoing an operational transformation, driving demand for enhanced expertise in Outbound (OB). The goal of EU 3PL Control Tower is to provide an excellent operational end-to-end, 24/7 support in 3PL buildings across the European/UK External Fulfillment chain, with standardized and optimized processes and frustration‐free communication.
This position involves daily operational tasks, resolutions, and day to day communication with 3PL and Amazon teams of problem solvers and node managers on KPI management. It requires a highly driven and motivated individual with operational experience and innovative, hands‐on approach.
Key Job Responsibilities
Providing operational guidance to 3PL.
Being a communication bridge between 3PL and Amazon stakeholders.
Mitigating CX risk by CPT management support, resolving OB errors, and managing shipment cancellations.
Supporting on transportation escalations.
Uploading critical data for supply‐chain and transportation visibility.
Checking process and Amazon standard compliance.
Optimizing Control Tower Outbound processes, aiming to automate tasks with BI skills.
Working on projects to improve Control Tower services and capture new scalable services for all 3PL sites.
Basic Qualifications
Relevant experience with MS Office suite (Word, Excel, Outlook).
C1 English level.
Spanish C2 level.
Preferred Qualifications
High school or equivalent diploma.
Focus on details and analytical approach.
Expertise in data analysis tools such as SQL, Python, AI, etc.
Experience in logistics.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#J-18808-Ljbffr