Xotels Barcelona | Hotel Revenue Management at it's best
Accelerate your revenue management career with Barcelona's leading boutique hospitality consultancy
Are you a results-driven revenue management professional ready to take ownership of multiple properties? Join Xotels, where you'll manage revenue strategy across a diverse portfolio of boutique hotels while enjoying the flexibility and growth opportunities that come with working for an industry-leading consultancy.
Location
* Barcelona based
* Hybrid 60% office / 40% Home
Scope of the Role
* Implement revenue management operations, procedures and best practices.
* Identify new revenue opportunities.
* Provide daily, weekly and monthly reporting.
* Optimize and expand distribution partnerships.
* Act as overall business development consultant for the hotel manager/owner.
* Challenge and influence hotel to improve service level and operational standards.
* Build and maintain strong working relationships with levels of staff at the client hotel.
* Travel regularly to each hotel.
* Embed a revenue management culture.
Core Job Responsibilities & Duties
* Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
* Daily pick-up analysis, strategy adjustments and reporting
* Perform competitive benchmark studies and follow market trends
* Create and maintain a 13 month rolling demand calendar
* Create and develop pricing strategies in conjunction with the individuality of each hotel
* Provide weekly dynamic forecast of expected results, variances and budget comparisons
* Manage and oversee strategy for all 3rd party distribution
* Responsible for assessing, analyzing and pricing group business strategies
* Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies
* Ensure all related systems are configured correctly, validated and working to full capacity
* Oversee and audit the standards and operations of the reservations department
* Ensure web site booking process is maintained up-to-date and functional
* Ensure hotel personnel is fully competent in the use of all systems
* Work in liaison with hotel sales and reservations departments as a team
* Regularly check the input and the quality of data (segmentation, denials tracking, etc...) points
* Conduct quarterly property performance review and develop strategic and tactical action
* Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and newpricing concepts
* Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc...)
* Reduce the cost of distribution by finding new less expensive means of delivering business
* Prepare outline for and support the annual revenue budget process
* Inspire Hotel's HODs to further embed a revenue management culture
* Advice and coach the client in other operational areas
* Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas
Personality
* Business Development DNA and commercial minded
* Strong sense of need for achievement of goals and success
* Sound ability and knowledge to develop standards of operations and strategic processes
* Good analytical and numeric skills for fast data crunching
* Ability to work under own initiative in a highly pressured environment
* Good listening skills and the ability to anticipate business needs
* Able to develop relationships with 3rd parties and the hotel teams
* Capacity to read situation, understand environments and respond accordingly
* Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact
* Ability to work across all levels and functions of Xotels client portfolio under own initiative in a highly pressured environment
* Well developed interpersonal, adaptive influencing and supervisory management skills
* Willingness to travel and ability to interact professionally with other cultures
* Mentality of client service and taking responsibility beyond direct duties
* High level of motivation, determination and commitment
Experience & Qualifications
* 2+ years of hands-on Hotel Revenue Management experience
* A strong professional command of both written and spoken English is required; additional languages are an asset
* Bachelors or Masters Degree in Hotel Management, Tourism or Economic Studies
* Must be EU Citizen or in possession Spanish work visa
* Highly computer literate with a high level command of Excel
* Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
Apply now with your CV and a brief self-written cover letter explaining why you're excited about this opportunity.