Calido Flex Living & Dazia Capital are looking for a GUEST SERVICES Intern!
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Location: North Madrid (Alcobendas / Valdebebas)
Mode: On-site
Level: Entry
Calido Flex Living is redefining flexible, high-end temporary living in Madrid. With 4 new buildings (1,300 apartments) and a goal of 2,500 units in Madrid, and planned expansion across Spain, we're growing fast. We're part of Dazia Capital, a leading real estate investment and asset management firm in Spain, so opportunites to grow and develop are always available.
Why Calido?
· Be first! Join the future of urban accomodation and be among the first professionals defining co-living in Spain.
· Collaborative culture with no rigid hierarchies
- Strong values: respect, innovation, entrepreneurship
- Real growth opportunities and exciting projects
Your role
As GUEST SERVICES Intern, you'll join the reception team, working closely with the building ́s General Manager to generate unforgettable residencies for our guests.
Your mission
Be a source of knowledge and solutions for our customers, deliver an outstanding guest service experience, and maximize occupancy through strong customer service. DON ́T WORRY, WE WILL GUIDE YOU EVERY STEP OF THE WAY WITH CONTINOUS TRAINING AND FEEDBACK!
You will learn to:
· Serve as the primary point of contact for guests, providing information and addressing inquiries regarding services and amenities.
· Navigate reservations systems and customer management systems such as MEWS.
· Understand the operational cycles of both short and long term residencies.
· Learn the art of auxillary income- how to generate additional sources of revenue.
· Maintain accurate records of reservations and activities and generate reports.
· Assist in planning and executing open houses, social events, and community outreach initiatives.
What are we looking for
- Fluent Spanish & intermediary level English
- Comitment to 3 months of internship (30 hours per week).
- Proactiveness, independence, positive energy and a drive to learn new things and be the best at what you do.
- Be mobile! While you will probably be based in one building, you may be asked to move between a few, an opportunity to learn and experience more!
- Permission to work in Spain.
- Strong communication and organizational skills
- Knowledge of the Madrid market is a plus but not a must
What we offer
- Chance to build a unique product in a brand new market in Spain, be the first generation of professionals with a uinique set of skills and knowledge.
- Dynamic work environment, working in small teams where everyone has a say.
- Learn from the entire team, not just the manager!
- Growth and development opportunities
- 500 euros per month for expenses. xqysrnh
This is where it all begins!
Contact: Mor Parnass whatssup 671 425 679 o