Our client, a leading multinational information technology services and consulting company, is recruiting RAN / Quality Expert to join their project in Spain.
Position Title:
RAN / Quality Expert
Position Type:
Permanent
Start Date:
ASAP
Location:
Spain (Remote work)
Contact:
Ashwini Chawan | +49 (0) 89 23 88 9833
Qualifications:
* Experience and Expertise (more than 10 years)
* More than 10 years as NOC Technician with knowledge in 2G, 3G, 4G and 5G RAN.
* Experience in radio equipment in Nokia and Ericsson in the above mentioned technologies.
* Extensive experience in N1 Technical Support Service, with extensive experience of RAN network management.
* Solid knowledge in the support processes for Telefónica in the RAN Mobile Access area.
* With knowledge of RAN in the protocols, equipment, functionalities, etc. that conform them.
* With capacity for analysis, troubleshooting and solution proposals.
Functions:
* Management of N1 incidents, diagnostics, customer complaints and execution of BTPs.
* Proposal of corrective actions for recurring problems.
* NOC team management and quality analysis capacity.
Tools:
* Systems for activity and job reception, incident management and BTPs : iGRI
* Network Elements Management Systems: own of the RAN manufacturers involved.
* Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA.
* Case escalation: iGRI, CEX.
* MS Office: Excel, PowerPoint and Word
Language:
* Spanish mandatory
* English will be an asset.