Supervisor de Preparación I
Supervisor de Preparación I
Apply locations: Churriana-Málaga
Time type: Full time
Posted on: Posted 30+ Days Ago
Job Requisition ID: JR103614
Job Description
Join Our Team as a Station Back Office Supervisor – Drive Compliance and Operational Excellence!
Are you an organized and detail-oriented leader with a passion for ensuring compliance and supporting operational efficiency? We’re seeking a motivated Station Back Office Supervisor to oversee the back office functions of our station, ensuring compliance with local laws and company policies while supporting the seamless customer journey.
Purpose of the Job:
As the Station Back Office Supervisor, you will lead the back office team and ensure all administrative activities comply with local regulations and company standards. You’ll also support the deskless customer experience, working to meet or exceed operational goals.
Key Responsibilities:
1. Back Office Management:
* Oversee all back office administrative activities, including key dispenser management, fuel reconciliation, overdue management, and more.
* Ensure full compliance with local laws and certifications, such as debossing and car wash operations, while adhering to environmental regulations.
2. People Management:
* Act as a shift manager for counter agents, providing observation, coaching, and mentoring to help them meet or exceed location goals.
* Support the Station Manager with shift staff planning to ensure efficient operations.
Qualifications and Requirements:
* Proven experience in back office or administrative management, preferably in a customer-facing environment.
* Strong leadership and coaching skills with a focus on ensuring compliance and operational excellence.
* Excellent organizational and multitasking abilities.
* Ability to manage teams, coordinate tasks, and drive performance improvements.
Why Join Us?
* Play a vital role in ensuring compliance and supporting efficient operations at a busy station.
* Lead a dedicated team and contribute to a seamless customer experience.
* Enjoy opportunities for professional growth and development within a global brand.
If you’re ready to take on a leadership role in back office management and ensure compliance while supporting our operational goals, apply today!
Europcar Mobility Group
Europcar Mobility Group is a global mobility provider, with 75 years of expertise and a leading position in Europe. "We help to change the way you move" is our motto.
We offer individuals and businesses a wide range of car and van rental services, from a few hours to several months, on-demand or subscription, with a fleet of over 250,000 vehicles, including electric options.
Our brands address different needs: Europcar (premium car rental), Goldcar (low-cost rentals in Europe), and Fox-Rent-A-Car (value-based rentals in the US).
Customer satisfaction is at the heart of our mission, supported by over 8,000 employees across more than 130 countries.
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