General information
Reference
\tJob title
SM080-CLERK II SALES ADMINISTRATION M/F
\tProfile
\n
· Administrative professional training. Training and/or studies related to international trade, export/import are an asset.
· Sales experience
· Fluent Spanish, Catalan and business English. Portuguese and French will be an asset
· Knowledge of office automation (Microsoft Office, Oracle or similar ERP package, SMAX)
· High customer orientation.
· Communicative, structured, autonomous, dynamic and proactive person with the ability to work in a team.
\tWe offer
\n
As a Customer Service Specialist, you will be responsible for the following functions:
Deal with inquiries from domestic and international customers through phone calls, emails, or other platforms.
Provide information about the products and services that the company offers.
Process customer orders in the system, ensuring accurate entry.
Coordinate with other departments to ensure the delivery of the requested products and services, as well as the resolution of any incident.
Order tracking, deliveries, invoicing and after-sales service
Feed the customer database
Management of orders to suppliers to maintain adequate stock levels, as well as inventory management.
Preparation/issuance and sending of documentation for export, delivery notes, packing lists, product certificates and EUR1 for international sales.
Transport management and coordination.
Carrying out various administrative procedures.
\tJob location
Spain, SANT JUST DESVERN
\tLocation
\n
\tSant Just Desvern